Customer Service
Nov
06
2023
NatWest Rolls Out Advanced Digital Assistant Cora+ to Transform Customer Service
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In an ambitious upgrade to its customer service capabilities, NatWest… More…
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Oct
20
2023
In What Ways is AI in Retail Banking Transforming the Sector?
In the ever-evolving landscape of retail banking, Artificial Intelligence… More…
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Oct
05
2023
AI Chatbots Transform Customer Service, Prompt Business to Replace Humans
In a groundbreaking move that signals the evolving landscape of customer… More…
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Oct
02
2023
AI can be used in ‘every single process’ of JPMorgan’s operations, says CEO
JPMorgan’s CEO Jamie Dimon pointed to trading, hedging, research… More…
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Aug
21
2023
AI unlikely to destroy jobs, but cost to certain workers may be ‘brutal’ — UN study
The International Labour Organization study says that AI will more… More…
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Jun
15
2023
AI automation could take over 50% of today’s work activity by 2045: McKinsey
Management consulting firm McKinsey & Co believes AI will have the… More…
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May
09
2023
5 ways AI is helping to improve customer service in e-commerce
AI is transforming e-commerce customer service through chatbots,… More… The post 5 ways AI is helping to improve ...
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May
04
2023
7 potential use cases of chatbots in banking
chatbots can offer a convenient and accessible way for individuals… More… The post 7 potential use cases of ...
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